We accept returns within 7 days from the delivery date. Unused and unopened items (in their original packaging) can be returned for a full refund - less the return shipping costs. Shipping is not refundable. You may choose to receive a refund to your original form of payment. You may not receive a refund if you return an item that is opened, damaged, without authorization, and/or not in its original packaging.
Please write to us with your return requests at hi@ritualself.co.za. In your note please include the following: name, date of purchase and reason for wanting to return the product. Shipping costs for online returns are the responsibility of the customer, we will only pay for a return's shipping costs if a product arrived damaged or if the wrong product was sent by mistake. All returns must be approved.
